Magento – no shipping quote message

This is a common problem that gets raised in the Magento forums. You’re testing your checkout & when you select your shipping or delivery country, Magento responds with the message something like, “No shipping quotes are available for this country…”

This happened to me the other day. So, I checked that the country is question was one of those ‘allowed’ shipping countries, in both the default and store config. Still no joy. So, I then checked that this country was also enabled in the ‘Table Rates’ shipping method, & that this shipping method was enabled – all good but still no joy.

It was then that I twigged that my ‘Table Rates’ csv file was empty! Only after I’d exported my Table Rates csv file did I realise that I had not set up any actual values for the ‘Table Rates’ – doh! Adding these values & then uploading the csv fixed the ‘issue’.

You should also note that if  you ship using “weight vs destination” & the weight of an order is lighter than your minimum shipping weight, then you’ll also get the same ‘error’ message.

About Eddie

Software developer and internet consultant, proficient Java, Php & Ruby on rails coder. Passionate open source advocate, with experience of developing successful Magento, Joomla, Alfresco solutions for public and private sector clients. I'm a problem solver, with excellent commercial and people skills. I have worked in the financial and utilities, as well as the public, sectors, holding a variety of roles including developer, project manager and consultant.
This entry was posted in magento, Open Source and tagged , , . Bookmark the permalink.

4 Responses to Magento – no shipping quote message

  1. Dion says:

    Hi

    Came across your comment on shipping quote message. I’m getting: “Your order cannot be completed at this time as there is no shipping methods available for it. Please make necessary changes in your shipping address”

    I’m using the normal flat rate default in Magento not table rates, do I still need to setup table rates to get round this error issue?

    Cheers

    D

  2. Eddie says:

    Hi Dion,
    No you shouldn’t have to setup table rates. Things to check:
    1) Obvious, but have you enabled flat rate shipping method for the store in question
    2) Have you setup you own country in Configuration/Shipping Settings/Origin
    3) Have you set your country in Configuration/General/Countries Options
    4) Have you set up the allowed countries in Configuration/General/Countries Options
    5) In Configuration/Shipping Methods/Flat Rate have you setup the Ship to applicable countries & Ship to Specific countries?

    Finally, make sure you’ve read the Magento docs re: preparing your store for trading – there’s a chapter on setting up shipping preferences.

    Regards,

  3. Daniel says:

    Hi Eddie,

    I have the same error message (“Your order cannot be completed at this time as there is no shipping methods available for it. Please make necessary changes in your shipping address”).. I have checked out all the points that you mentioned in your reply to Dion and it is still the same :( I’ve searched all over the internet and cannot find a solution so I’m getting quite desperate… any suggestions? Also, Dion, did you figure it out?

  4. Eddie says:

    Daniel,
    Which shipping method (flat or table rates) are you attempting to use?
    Cheers,

Leave a Reply

Your email address will not be published. Required fields are marked *

*

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>